CCL vocabulary list by topic

These are the free key words of CCL Mate, grouped by the kinds of topics CCL dialogues cover, each with a plain-English meaning. Open your language below to see the terms in your language, or practise them with audio for free.

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Medical & Health

• Anxiety A feeling of worry, fear or unease
• Bowel The lower part of the gut, where faeces form
• Diagnosis The doctor's identification of an illness
• Digestive To do with breaking down food in the body
• Disc A cushion between the bones of the spine
• Doctor A person trained to treat illness
• Exclusive Only with one person
• Exercise Physical activity that keeps the body healthy
• Faint To pass out for a short time
• Hormone A chemical made in the body that controls how parts of it work
• Irritable Easily annoyed
• Limp To walk unevenly because of an injured leg or foot
• Overweight Heavier than is healthy
• Patient A person receiving medical care
• Pregnant Carrying a baby in the womb
• Referral Being sent to a specialist or another service
• Trauma A serious injury to the body, or deep emotional shock
• Whiplash A neck injury from the head being jerked suddenly, as in a car crash

Legal, Crime & Civil Law

• Benefit A government payment to help people
• Claim A request for money you believe you are owed, such as from insurance
• Customs The border service that checks goods coming into the country
• Definition An exact explanation of what a word means
• Injunction A court order to stop, or to do, something
• Insured Covered by an insurance policy
• Interpreter A person who turns speech from one language into another
• Issue A matter or problem
• Offence An illegal act, a crime
• Perpetrators People who commit harmful or illegal acts
• Reading The figure shown by a measuring device
• Settlement An agreement that ends a dispute without a court decision
• Solicitor A lawyer who gives legal advice and prepares legal documents
• Solitude Being alone, by choice
• Suspicious Making you think something is wrong or illegal
• Swear To make a solemn promise, such as in court
• Tort A civil wrong that causes harm, for which you can sue
• Welfare A person's health, safety and wellbeing

Immigration & Employment

• Ankle The joint between the foot and the leg
• Case An application or matter being handled by an agency, such as a visa application
• Casual Work without regular hours or paid leave, paid by the hour
• Citizenship Being a legal member of a country
• Conditions The terms of a job, such as pay and hours
• Cookery The trade of cooking, such as in a restaurant
• Employee A person who works for an employer
• Federal Of the national government
• Insurance An arrangement that pays you if something bad happens, in return for a regular fee
• Insurer A company that provides insurance
• Medical expenses Costs incurred for medical care and treatments.
• Migrant A person who has moved to another country, often for work
• Nomination Being put forward, such as by an employer or a state, for a visa
• Proof of identity Official documentation establishing who a person is
• Reluctant Unwilling to do something
• State One of the parts of Australia with its own government, such as Victoria
• Threshold The minimum level needed
• Treatment Medical care for an illness or injury

Real Estate & Housing

• Arrival Coming to a place
• Auction A public sale where the item goes to the highest bidder
• Booklet A small, thin book with information
• Collateral Property promised to a lender, which it can take if a loan is not repaid
• Commission A fee paid to an agent, often a percentage of the sale price
• Consultation A meeting to get advice
• Copy Something made exactly like another
• House price The financial cost or market value of residential property
• Income Money you receive, such as from work
• Inspection A careful look over something, such as a property before buying
• Interest Money paid for borrowing money, or earned on savings
• Investment Putting money into something to make a profit
• Landlord A person who owns a property and rents it out
• Salary A fixed yearly pay, paid in regular amounts
• Settlement The final step of a sale, when the money is paid and ownership passes
• Tenant A person who rents a home from a landlord
• Unit A self-contained flat or apartment in a building
• Wages Pay for work, usually by the hour or the week

Hospitality & Tourism

• Accommodation A place to stay or live
• Automatic A car that changes gears by itself
• Cockroach A brown insect often found in dirty kitchens
• Colleague A person you work with
• Complaint A statement that something is wrong or not good enough
• Credit An arrangement to buy now and pay later
• Customer A person who buys goods or services
• Departure Leaving, especially at the start of a journey
• Economical Using little fuel or money
• Guarantee A firm promise that something will happen or work
• Inconvenience Trouble or difficulty caused to someone
• Instalment One of a series of regular payments
• Mileage The distance a vehicle has travelled
• Official Approved by, or acting for, an authority
• Passenger A person travelling in a vehicle who is not driving it
• Payment Money paid for something
• Poison A substance that can make you very ill or kill you
• Record A written or stored account of what happened
• Tentative Not yet final or confirmed
• Visibility How far or how clearly you can see

Social Services & Welfare

• Benefits Government payments to help people
• Community The people living in an area, or a group sharing something
• Concession A discount, such as on bills or fares, for eligible people
• Confidentiality Keeping information private
• Couple Two people in a relationship
• Eligibility Meeting the conditions to get something
• Epilepsy A brain condition that causes seizures
• Fortnight Two weeks
• Labourer A person who does heavy physical work
• Meal preparation The planning and cooking of daily meals
• Nursing home A residential facility providing full-time care for the elderly
• Residence The place where a person lives
• Risk The chance that something bad will happen
• Session A meeting or period set aside for an activity
• Skills Abilities gained by training or experience
• Support worker A professional who assists individuals with disabilities or aged care
• Training Learning the skills for a job
• Valid Still current and acceptable

Finance & Economics

• Avert To stop something bad from happening
• Bank statement An official monthly record of bank account transactions
• Branch A local office of a bank
• Cash Money in notes and coins
• Challenge A difficult task or problem
• Credit card A payment card allowing borrowed funds for purchases.
• Credit crunch A sudden drop in the loans banks are willing to give
• Economy The system of trade, industry and money in a country
• Efficiency Doing something well without wasting time or money
• Exchange Changing money into another currency
• Facilities Buildings, equipment or services provided for a purpose
• Income tax Government tax levied on personal or business earnings
• Prosperous Wealthy and successful
• Relief A feeling of reassurance; also help given in difficulty
• Remittance Money sent to someone, often to family in another country
• Tax-free Exempt from paying government taxes.
• Thrive To grow and do very well
• Withdraw To take money out of an account

Education

• Allergy A bad reaction of the body to something, such as a food or pollen
• Capacity The largest number of people or things something can hold
• Catchment area The area a school or service is responsible for
• Claim A request for a payment or refund you are entitled to
• Diploma A qualification above a certificate for a completed course
• Drop-off Leaving a child at a centre or school
• Educator A qualified person who teaches and cares for children
• Enrolment Officially joining a course or school
• Government school A state-funded public primary or secondary school
• Graduate A person who has successfully completed a degree
• Humanities Subjects about human culture, such as history and literature
• Immunisation Protecting people against diseases with vaccines
• Invoice A document asking for payment for goods or services
• Lawyer A person qualified to give legal advice and act in court
• Levy An extra charge for a particular purpose
• Rebate Money given back to you, such as part of a fee
• Spend To pass time doing something
• Term One of the periods the school year is divided into

Environment

• Appliance A machine used in the home, such as a fridge
• Applicant A person who applies for something
• Consumption The amount used
• Drought A long period with little or no rain
• Emission Gas or other substance sent into the air
• Fertiliser A substance added to soil to help plants grow
• Installation Putting equipment in place and making it ready to use
• Inverter A device that converts solar power into electricity for the home
• Leak A hole or crack through which water escapes
• Maintenance Keeping something in good working order
• Rebate Part of a payment given back to you
• Reduce To use less of something
• Reservoir A large lake used to store water
• Scarcity Not having enough of something
• Solar panel A panel on a roof that turns sunlight into electricity
• Subsidy Money from the government to lower the cost of something
• Sustainable Able to continue without harming the environment
• Voucher A printed or digital ticket worth money or a discount

Consumer Affairs

• Access The ability to connect to or use something, such as the internet
• Bill A statement of how much you owe for goods or services
• Connection Linking a home to a service, such as power or water
• Connection fee A fee charged to set up a service
• Contract A legal agreement between a business and a customer
• Electricity Power supplied to homes and businesses through wires
• Exchange Swapping a product for another one
• Meter A device that measures how much power, gas or water is used
• Misleading Giving a false idea
• Network A system of connected computers or phone lines
• Ombudsman An independent official who handles complaints about services
• Quarterly Every three months
• Reading The figure on a meter showing how much power, gas or water was used
• Repair To fix something that is broken
• Rights What the law says you are entitled to
• Scam A dishonest trick to get money from people
• Signal The strength of a phone or internet connection
• Telecommunications Phone, internet and other electronic communication services

Local Council

• Abandon To leave behind and not come back
• Approval Official permission
• Boundary The line where one property ends and another begins
• Contamination Putting the wrong items in a recycling bin, or something being made impure
• Contribution Money or help given towards something
• Deposit Money paid first, as security or as part of a price
• Document An official paper
• Function A formal social event, such as a party
• Leash A strap for leading a dog
• Local government The tier of government governing cities, towns, and shires.
• Nuisance A person or animal that causes annoyance
• Objection A formal statement against something, such as a building plan
• Proposal A formal suggestion or plan put forward.
• Ranger A council officer who enforces local rules, such as on animals and parking
• Ratepayer A person who pays council rates
• Schedule A plan of when things will happen
• Vaccination An injection that protects against disease
• Venue The place where an event happens

Questions